- Can I get an invoice or quote for purchasing?
- Do you sell through distributors or resellers?
- Do you offer discounts?
- Shipping FAQs
- Do you sell your products outside the United States (US)?
- Are you a United States (US) Government Vendor?
- What is your return/refund policy?
- How can I order multiple items at once?
- Failed Payments Help
- How can I place a bulk order with multiple locations?
- What is the Rockstar Rewards Program?
- How do I participate in the Rockstar Rewards Program?
- How do I earn points?
- What can I redeem with my points?
- Can I donate my rewards to a vestibular-focused non-profit?
- How can I register a non-profit to receive donations?
- How do I Redeem Points?
- Program Terms and Conditions
- Will I be credited for past purchases?
- Will I be credited for past referrals?
- Can I refer individuals within my own company?
- Can I combine points from multiple accounts?
- Do the points belong to me or my organization?
- I am not allowed to accept rewards due to my job/company policies. Am I still able to participate?
Legal & Regulatory
Support Tools & Contact
Do you accept Purchase Orders (PO) or Credit Terms?
Yes, but please keep in mind that we require pre-payment terms for any purchase orders. We do this to keep costs low and our operations sustainable. All orders must be paid for before your order is started. Orders paid online are processed immediately and orders paid by check will be started once the check is deposited and clears