- Can I get an invoice or quote for purchasing?
- Do you sell through distributors or resellers?
- Do you offer discounts?
- Shipping FAQs
- Do you sell your products outside the United States (US)?
- Are you a United States (US) Government Vendor?
- What is your return/refund policy?
- How can I order multiple items at once?
- Failed Payments Help
- How can I place a bulk order with multiple locations?
- What is the Rockstar Rewards Program?
- How do I participate in the Rockstar Rewards Program?
- How do I earn points?
- What can I redeem with my points?
- Can I donate my rewards to a vestibular-focused non-profit?
- How can I register a non-profit to receive donations?
- How do I Redeem Points?
- Program Terms and Conditions
- Will I be credited for past purchases?
- Will I be credited for past referrals?
- Can I refer individuals within my own company?
- Can I combine points from multiple accounts?
- Do the points belong to me or my organization?
- I am not allowed to accept rewards due to my job/company policies. Am I still able to participate?
Legal & Regulatory
Support Tools & Contact
What types of payments do you accept?
We accept the following payment types:
- Credit Cards – All major debit and credit cards from customers in every country and 135+ currencies
- Paypal – Use any payment methods linked to your account
- Wire Transfer
- *Purchase Order – Payment terms are pre-pay only. Learn more about purchase orders