What are the minimum system requirements you recommend?
One of the key reasons we designed our goggles to be compatible with a variety of machines is so you can use your existing laptop and not need an expensive and dedicated computer. That being said, there are some minimum software and hardware requirements you should be aware of when choosing the computer with which you will use your infrared video goggles.
Hardware Requirements
- Processor – i5 or better
- Memory (RAM) – 8GB or more
- Dedicated Video Card – Not necessary, but strongly preferred. Learn why
Operating System Compatibility
- Windows 7, 10
- MacOS >= 10.12 (aka “Sierra”)
Software Compatibility
If you plan on using the recommended OBS software, please review the OBS Downloads page to confirm compatibility.
Note: Our scene templates and many functionalities do not work with Windows 8 or 8.1. OBS will end support for Windows 8/8.1 soon–so if you are planning on using OBS, please find a machine that meets the above specs for best performance.
If you are looking to purchase a new computer, view our computer recommendations that we use to test and exhibit our goggles. We have provided information for both Windows & Apple.
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- What is the speed of the cameras?
- What is the quality of the eye video, and can you view both eyes at the same time?
- What kind of vestibular and oculomotor tests can I view/record?
- How long is the cable from the goggles to the computer?
- Can you focus the image of the eyes with these goggles?
- Can you do saccades?
- Can you do smooth pursuit tests?
- Do you have a visual fixation light?
- Can you open up the front of the goggles to view the eyes?
- Are your goggles VNG (Videonystagmography) capable?
- Can your software create graphs and charts of eye movements?
- Are your goggles compatible with an Apple iPad?
- How do I clean my goggles?
- What is the warranty?
- What new features are in the upgraded Insight Goggles?
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- System Overview
- What are the minimum system requirements you recommend?
- What computer would you recommend for your goggles?
- What tablets/ultra-portables do you support?
- Do I need a dedicated video card for your goggles?
- Do I need to install custom drivers?
- What software is compatible with your infrared video goggles?
- Is data stored on the goggles, or just where we indicate the recordings should save?
- OBS Software Alternatives for Non-Administrators
- Do you need an internet connection to use the goggles?
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- Pre-Order FAQs
- Do you offer volume discounts?
- Can I get an invoice or quote for purchasing?
- Do you accept Purchase Orders (PO) or Credit Terms?
- What types of payments do you accept?
- Do you sell your products outside the United States (US)?
- Are you a United States (US) Government Vendor?
- Do you have payment plans or financing available?
- What is your return policy?
- When do orders ship?
- Do you sell through distributors or resellers?
- How do I become a distributor or reseller?
- Strategic Partnership Program
- How do I become an affiliate for your products?
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- How do you import scene collections?
- How do you setup a room camera?
- How do you center the eyes in the view?
- Can I record videos of any length?
- How to do I find my OBS video recordings?
- How do I view my video full-screen?
- How to install OBS on MacOS 10.15 (Catalina)
- Can the software be set up to save videos to a network drive or thumb drive?
- How to Reconnect the Scene Cameras
- What is the average file size of OBS recordings of eye movements?
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- Can I add audio to my recordings?
- How do I increase/decrease the zoom to change the size of eye in viewer
- How do I upgrade cameras to allow both cameras to use USB hub?
- How do I customize the default filename of the recordings?
- Does OBS produce auditable log files?
- How to increase image clarity of videos
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- Camera rapidly disconnects and reconnects in software
- OBS Software Alternatives for Non-Administrators
- How can I view FLV files on my computer?
- Cameras will not connect to any application
- Only one is camera visible in OBS
- How to send an OBS log file
- How to manually run OBS on Catalina (Mac OS 10.15)
- My video is choppy or missing frames
- How do I upgrade cameras to allow both cameras to use USB hub?
- Do I need a dedicated video card for your goggles?
- There is a delay between the cameras when viewing or recording the eyes
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- Which goggles are FDA or CE cleared/approved?
- Do you sell your products outside the United States (US)?
- Is any Protected Health Information (PHI) stored with the recording?
- Is data stored on the goggles, or just where we indicate the recordings should save?
- What data is stored along with the recordings?
- What is your privacy policy?