Pre-Order FAQs

Thanks for your support in launching our affordable and empowering vestibular technologies!  Please review the following frequently asked questions about the program.  Please contact us if you have any additional questions.

When will I receive the goggles?

Our goggles are currently pending FDA clearance, after which they will be produced and shipped.  We anticipate them being available late 2020/early 2021.  This date might shift due to COVID-related supply and regulatory delays, but we will update all customers frequently about any changes.

Will they be FDA-Cleared?

Yes–the new Insight Infrared Video Goggles are going through the 510(k) process with FDA and will not be distributed until this has been accomplished.  We are working with a 3rd Party Reviewer accredited by FDA to expedite our application.

What will be delivered with the goggles?

You will receive the following with your pre-order

  • (1) Insight Infrared Video Goggles
  • (1) Durable Cushion
  • (1) Travel Case

Will you have disposable cushions?  If so, how much will the Disposable Cushions cost?

Yes, we will be offering a disposable cushion.  We are finalizing this with our manufacturer now and as with all of our products will make them as affordable as possible for clinicians.  More details coming soon!

Is there any cost for shipping?

The pre-orders will receive free US shipping.   International order will pay a flat shipping fee of $90, however, our support team can create a custom shipping quote for you.  

Are these goggles available outside the US?

Yes, however, please review our policies for international sales